Genesys Cloud Webchat. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. The customer completes and submits a form, which is customizable, to connect with a bot or an agent.
Genesys Cloud Review 2021 Pricing, Features,
Add a web chat deployment. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To add a web chat widget, follow these steps: See about widgets for web chat on the resource center for more information. To use altocloud use the version 2 widget. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. Like all genesys widgets, there are two main modes:
The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. Add a web chat deployment. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. Like all genesys widgets, there are two main modes: See about widgets for web chat on the resource center for more information. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To add a web chat widget, follow these steps: The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To use altocloud use the version 2 widget.
